Parimatch Privacy Policy — Our Commitment to Keeping Your Data Safe
This page provides a full overview of how your information is collected, used, and protected on the parimatch platform. The privacy of our users in Bangladesh is our highest priority.
Last Updated: 2026
Table of Contents
Introduction
Parimatch is committed to providing a safe and transparent online betting environment for users in Bangladesh. This Privacy Policy explains what information we collect, how it is used, and what rights you have over your data. It applies to all services on the parimatch platform — including website browsing, account creation, betting activity, and payment transactions. By using our platform, you agree to the terms of this policy.
What Types of Data Are Collected
Account Information
During registration, we collect your name, mobile number, date of birth, and any information required for identity verification. This data is used to manage your account and ensure its security. The verification process may also require details from your National ID card or passport.
Device & Browser Information
Your device type, operating system, browser version, screen resolution, and IP address are collected automatically. This information is used to improve platform performance and detect fraudulent activity.
Local Payment Information
Payment-related information is collected when you transact via bKash, Nagad, Rocket, or bank transfer. This includes the transaction amount (BDT), date, and method. Your full mobile banking PIN or bank password is never collected or stored.
Usage Data
We collect usage data including which pages you visit on the platform, how long you spend on them, which games or betting sections you engage with, and which features you use. This information is used to improve our services and personalise your experience.
How and Why Your Data Is Used
Parimatch uses your information for the following purposes. First, to manage your account and ensure security — your data is used for login verification, password recovery, and detecting suspicious activity. Second, for payment processing — transaction details are required to complete deposits and withdrawals via bKash, Nagad, or other methods.
Third, for service improvement — usage data is analyzed to enhance the platform's gaming experience, navigation, and mobile performance. Fourth, for relevant communications — your mobile number may be used to send new promotions, reward updates, or important account notifications. Fifth, to meet legal obligations — necessary data is retained to comply with applicable laws and regulations.
Cookies & Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. The parimatch platform uses three types of cookies. Necessary Cookies — without these, the website cannot function properly, such as maintaining your login session. Functional Cookies — these remember your preferences and settings. Analytics Cookies — these monitor site usage to help us improve our services.
How to Manage Your Cookies
You can manage your cookies at any time through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling essential cookies may affect the proper functioning of certain platform features. The same controls are available on mobile browsers — you can manage site data and cookies from the settings menu.
Data Retention & Security Measures
Parimatch uses industry-standard security technology to protect your personal information. All data transmissions are secured with SSL (Secure Socket Layer) encryption, meaning all information exchanged between your browser and our servers is encrypted and cannot be read by third parties.
Payment information is stored on specially secured servers, with access restricted to authorised personnel only. Your full bKash or Nagad PIN, bank password, or card number is never stored on our servers. Data retention periods are determined by legal requirements and the nature of the service — typically, necessary information is retained for a set period following account closure.
SSL Encryption
For All Data Transfers
Secure Servers
Encrypted Storage
Limited Access
Authorized personnel only
Regular Audits
Security Audits
Sharing Information with Third Parties
Parimatch does not sell your personal information to any third parties. However, limited data may be shared in specific circumstances. Information necessary to process transactions is exchanged with payment service providers such as bKash, Nagad, or banks — this is an essential part of delivering our service. These third parties are governed by their own privacy policies.
Information may be disclosed to fulfil legal obligations in response to lawful requests from law enforcement or government authorities. Additionally, limited and anonymised data may be used for fraud detection and cybersecurity services. In no case will your complete profile be shared with third parties for advertising or marketing purposes.
- Payment service providers — for transaction processing purposes only
- Legal Authorities — In Response to Lawful Legal Requests
- Advertisers or Marketing Agencies — Never
- Data Brokers or Information Resellers — Never
Your Rights Over Your Data
Right to Access
You may request to view the information stored in your account at any time. Requests submitted through our support team will be responded to within the designated timeframe.
Right to Rectification
You can request a correction if any of your information is inaccurate. Some details can be updated directly from your account settings; for anything else, please contact our support team.
Right to Erasure
Under certain circumstances, you may request that your data be deleted. However, information tied to legal obligations or ongoing transactions must be retained for a specified period.
Parimatch respects the data protection rights of users in Bangladesh. To exercise any of the rights listed above, please reach out through our support channels. Once your identity has been verified, your request will be processed within the designated timeframe. For any complaints or concerns regarding data protection, FAQ Section View.
Policy Updates & How to Contact Us
About Policy Updates
Parimatch reserves the right to update this Privacy Policy as needed. If any significant changes are made, a notice will be published on the website and a message may be sent to your registered mobile number. You can always check when the policy was last changed by referring to the "Last Updated" date at the top of the page. Continued use of the platform constitutes acceptance of the updated policy.
You may be notified about the updated policy the first time you log in after a change has been made. We recommend reviewing this page regularly to stay informed about the latest updates.
Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to our support team.
- Privacy@parimatch-baji.com
- Live Chat
- Log in to the platform for round-the-clock support
- Support
- View FAQ Section